Hello and welcome to Ginny Reynders Jewellery!
Ginny Reynders Jewellery is handcrafted and made-to-order. Please allow 1-10 business days for production, before shipping.
Covid-19 Shipping Update
Unfortunately due to the global Covid-19 pandemic shipping delays are likely to be experienced. I strongly suggest purchasing the Express Post/Express International Post delivery service if you require your order quickly or delivery as soon as possible.
Domestic Shipping - Deliveries within Australia
Domestic orders are shipped using Australia Post Registered and Express Post services. These services include tracking.
Registered Post - estimated delivery 4-10 days
Express Post - estimated delivery 2-4 days
International Shipping - Deliveries outside of Australia
International orders are shipped using Australia Post International Regular and Express Post services.
International Regular (no tracking) - estimated delivery 2-4 weeks
International Regular (tracking) - estimated delivery 2-4 weeks
International Express (tracking) - estimated delivery 5-10 business days
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Returns & Exchanges
If for any reason you are not happy with your purchase you can return or exchange it, no questions asked, within 30 days of receiving your order.
All items including packaging must be returned in full to Ginny Reynders Jewellery before a return or exchange is processed.
Please contact GRJ immediately to start the returns process and or if you have any questions/concerns regarding your order.
Import duties and/or taxes maybe payable on purchases of imported goods to your country. All duties, fees and/or tax incurred is payable by the importer (buyer) of the goods. If unsure, please contact your local customs department for further information.